Shipping policy

Shipping Policy

Last updated: May 2026

Shipping Destinations

We deliver to most countries worldwide, subject to the availability of our courier partners. The full list of countries we ship to is shown at checkout before payment.

We are unable to ship to a country on a one-off basis or change territories by request.

UK Delivery

Free standard delivery on all UK Mainland orders over £20. Orders under £20 are charged at £3.50. Express delivery is available for £6.50, arriving within 1–3 working days. Standard delivery takes 2–4 working days.

International Delivery

EU delivery from £9.50. International delivery from £12.50. All international orders are estimated at 3–17 working days. International customers are responsible for any customs duties, taxes, or fees imposed by their country.

Order Processing

Orders are dispatched within 1–2 working days. You will receive a Royal Mail tracking link by email once your order is on its way. During busy periods, dispatch may take slightly longer.

Order Tracking

Once dispatched, you will receive a tracking number by email. Use this to monitor your delivery via the Royal Mail website. Please allow a few hours after dispatch for tracking to become active.

Delivery Issues

If your order arrives damaged or does not arrive, please contact us within 14 days of the expected delivery date.

Email: returns@nakednation.co.uk

Phone: +44(0) 20 7871 7116

Live chat: nakednation.co.uk

Monday to Friday, 9am–6pm

For returns and refunds, please see our Returns, Exchanges & Delivery Policy.